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OK, I am very "old school," but when things go poorly, on a flight, I send a snail-mail letter, to the Customer Service Dept of the Operating Carrier. As I usually have some elite FF status, I do this via the FF program's C/S contact. Otherwise, I would do this via the airline's C/S contact.
7. Use complaint sandwiches. To lessen the blow of your complaint, sandwich it between two positive statements. Let’s go back to the same example from earlier about working on a project with ...
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410 reviews. 523 helpful votes. Anyone know how to complain to Dubai Airport. 11 years ago. I travel quite a lot and apart from real third world countries this has to be the worst airport in the world. A place you can by channel shoes and a rolex watch but can't sit down or go to the toilet. Every time I have been here there have never been ...
Though regards your earlier post where they didn't understand you or transfer your flight, well that's the penalty for trying to buy cheap,you either get tickets that can't be transferred, or tickets that can be transferred but a rubbish customer service department that doesn't transfer them. Comes to the same difference in the end.
Something should be said about how very extremely difficult or impossible it is to complain directly to ebay, or contact them, when something goes wrong. This prevents the "money back guarantee" from working. 92.3.48.12 15:04, 1 June 2020 (UTC) Do you have some reliable sources reporting on this?