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Orlando: Hidden Charges-NEVER USE HERTZ - See 40 traveler reviews, 2 candid photos, and great deals for Orlando, FL, at Tripadvisor.
When we returned home we called Hertz Customer Service (which should be called Customer Disservice) only to be told, by a very unhelpful and rude "customer service representative" that we would have to e-mail the London Heathrow Hertz Location to discuss the claim or we would have to call the London Heathrow Location.
I sent the following to Hertz customer service - of course no reply! The wait at the Hertz counter in the offsite LAX pickup was over an hour. There were about 30 people in line ahead of us. This included families with worn out kids etc. 4 people were working at the counter. There were about 8 more empty terminals with no employee.
Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services. They may work in an office with a call center or in retail.
And Hertz has been in the news of late over allegations that it wrongfully accused a customer of stealing a car, resulting in a false arrest. The arrest happened before the settlement, but the ...
Instead, he saw a $277.39 charge to refuel the car. Adding salt to the wound, he returned the vehicle with a 96 percent charge, which he said was the same state of charge he got it with. Plus ...
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