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When we returned home we called Hertz Customer Service (which should be called Customer Disservice) only to be told, by a very unhelpful and rude "customer service representative" that we would have to e-mail the London Heathrow Hertz Location to discuss the claim or we would have to call the London Heathrow Location.
Hertz: Very quick delivery - See 73 traveler reviews, 6 candid photos, and great deals for Boston, MA, at Tripadvisor.
Answer 11 of 19: I sent Hertz at Denver International Airport an e-mail inquiry about a charge that was added to my bill upon my returning it. To date - 2+ weeks later - I have not yet gotten a reply.
Instead, he saw a $277.39 charge to refuel the car. Adding salt to the wound, he returned the vehicle with a 96 percent charge, which he said was the same state of charge he got it with. Plus ...
Hertz Global Holdings, originally known as Rent-a-Car Inc., was founded by Chicago, Illinois native Walter L. Jacobs in 1918. [9] This small car rental operation began with a dozen Model T Ford cars. [10] [11] Within five years, Jacobs' fleet expanded to 600 vehicles—generating annual revenues of approximately US$1 million. [11]
What people are saying. “ Hertz is SCAMING customers with fuel charges. Jun 2024. Hertz just lost a customer over 18.75 fuel charge ( reservation #K89142484C0). I rented the vehicle on 6/20 to 6/24 picked it up with 90%=3/4 tank ( gate Agent said it when I exited parking lot) I took a picture of the tank and returned it with 95%.
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