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138 reviews. 73 helpful votes. 9. Re: Beware Hertz car rental scam. 6 years ago. In the US, you have to prove that you have insurance coverage. If insurance was included in your booking, then it should have been reflected on the booking - you should have had something to show that insurance was included.
Hertz Mexico is a very unprofessional organization. I verbally declined all additional insurances, upgrades or anything from the basic rental multiple times. However, they added insurance and upgrades last second and ask me to sign pretending it was what we originally agreed. I read their Google reviews and this happens every day to tourists.
I ended up paying a hefty premium for the Hertz rental, returned the car after 2 days and found another rental at half the cost for the rest of our vacation (thank you competitor at the Los Cabos airport). Upon our return from the trip, I requested a refund via Hertz.com of the exorbitant MEX insurance fees paid for the 2 days but to no avail.
6 reviews. 2 helpful votes. Beware Hertz car rental scam. 5 years ago. I have had the most disgusting service from this company and am furious that we were treated badly as visitors to LA. Six of us in a family group travelled from Australia. We travelled in the shuttle from LAX to the site to collect the car.
Hertz Car Rental - Niagara Falls: Look up their BBB rating! Scammers - See traveler reviews, candid photos, and great deals for Niagara Falls, Canada, at Tripadvisor.
Hertz Car Rental - Los Angeles International Airport: SCAM ALERT at Dollar LAX - See 38 traveler reviews, 5 candid photos, and great deals for Los Angeles, CA, at Tripadvisor.
Hertz Car Rental - Los Angeles International Airport: Customer service nightmare - See 45 traveler reviews, 6 candid photos, and great deals for Los Angeles, CA, at Tripadvisor.
16. Re: Beware Hertz car rental scam. 5 years ago. The car rental agent will be unable to pull off a "new" reservation if you have a printed copy of the original reservation - which you should have had. I always print every page of my reservation and have it with me when I pick up the car just in case there is a problem.
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