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Expedia never notified us of that. As such we had to book a new flight on a different airline at a much higher price. I have made 7 calls to Expedia talked to 7 customer service agents and 4 supervisors. I have been disconnected 3 times after waiting on line for up to 40 minutes. ON May 21, I was promised an answer within 24-48 hours.
Here the status so far. We did post our problem on Expedia's Facebook page. I tried all the phone numbers you provided, but Expedia is very good at blocking all contact other than to their overseas call centers. I tried the Tier 3 number, but the message says that number is no longer in service and to call their general number 1-800-expedia.
The last phone call was 10 days ago, but still not a word from @Expedia (@ExpediaAsia). (8) What I got instead was an email request to fill in a form to indicate how satisfied I was with their customer service. I have used @Expedia many times in the past. Obviously, when the flights don’t change, their role is limited to issuing the tickets ...
13 posts. How to Resolve Escalate an issue with EXPEDIA. 3 years ago. I have booked a number of flights with Expedia last year. Aegean and Air Europa airlines cancelled the flights due to Covid. Expedia assured me that they have credit vouchers for my flights and that i have not lost my money. In Perth from last year till December 2021 we still ...
I have had my best success with e-mails. In the subject line use the numbers/ letters of your itinerary followed by "Inquiry#1" then follow that up next day with the same thing followed by Inquiry#2, etc. , etc. . In the body of the e-mail, again start by referencing the itinerary number followed by names, followed by your specific requests.
And, as noted, booking two flights separately when timing of the two flights is critical is always risky. I also quickly found a customer service # for Expedia "Please call us at 1-877-626-7814." There is a "contact us" tab but first you have to click on "support," which is on their main page.
8. Re: Expedia Customer Service. 11 years ago. We had issues with their customer service as well via phone and email. They put my bf on hold for over 50 minutes then called again and was in hold 40 min. Finally we complained on twitter, posted the call log for anyone to see and tagged (@expedia) them.
Expedia is an online site and so isn't set up for a lot of phone support. It may be difficult to get them on the phone. I use them regularly but have never tried to call them and I don't see an obvious customer support phone# on their website.