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On a different note, I rented a Hertz for 3 weeks, had an issue and tried numerous ways to contact Hertz. Emails, Facebook, direct to rental/return locations, even phone (apart from the emergency number). Now a month later and STILL waiting to hear from Hertz. Hertz customer service is non-existent in Europe.
I feel your "pain" but it may not work to continue to contact the place you ended up renting from. Some Hertz locations are just that - painful to deal with. Others are nicer. Hertz 800 number is 1 (800) 654-4173 so you might want to see if they can direct you to someone who is not at the location you rented from.
I sat in their waiting room on the phone with their customer service personal and they lady on the phone stated they could give me a partial refund of $30 and it will show in my account 10 7-10 days. 12 days passed so I call back Hertz customer service, and the worker said he would issue my refund request again to their account department but ...
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Hertz Global Holdings, originally known as Rent-a-Car Inc., was founded by Chicago, Illinois native Walter L. Jacobs in 1918. [9] This small car rental operation began with a dozen Model T Ford cars. [10] [11] Within five years, Jacobs' fleet expanded to 600 vehicles—generating annual revenues of approximately US$1 million. [11]
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1. Re: Trip Advisor Plus and Hertz. Jul 17, 2023, 1:27 PM. I doubt many members here are familiar with the Trip Advisor Plus program and its perks. As you weren’t successful with the chat feature, try emailing them at helloplus@tripadvisor.com. Reply. Report inappropriate content. Tallen2_34. Phoenix, Arizona.
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